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Date:  Nov 19, 2019

Kalaeloa, HI, US, 96707

Job Function:  Logistics
Requisition Number:  757

Title:  Dispatcher


The Dispatcher is responsible for scheduling and assigning vehicles to drivers to deliver petroleum products. Interacts with drivers and customers to ensure customer orders are fulfilled and account inventories are maintained appropriately.



  •   High School Diploma or GED is required
  •   Bachelor’s degree preferred or equivalent experience.




  • 2 years’ experience in truck fleet operations or equivalent desired.
  • Experience in scheduling, inventory tracking, sales projection techniques and calculations of run-out dates
  • Experience working with personal computers (Microsoft Excel and Word).
  • Leadership experience and skills to communicate with hourly paid workforce. Must possess the ability to effectively guide, mentor and motivate drivers.
  • Ability to work under pressure and meet critical deadlines.




  1. Be knowledgeable on company policies and procedures, and updates procedures and driver manuals as needed.
  2. Receives customer orders via telephone, fax, or computer system for fuel deliveries. Work with customers and/or drivers to help resolve scheduling issues.
  3. Monitors product inventory at company operated locations and other customer locations by prior arrangement to ensure sufficient product supply. Maintains inventories and delivery history to establish usage and delivery profiles. Determines safe fill levels. Keeps customer files of all locations.
  4. Determines products to be loaded on delivery vehicles in order to ensure safety, proper delivery sequence, maintain product integrity on vehicles and meet customer requirements. Consolidate less than truckload deliveries to maximize fleet performance.
  5. Under direction of supervisor, makes periodic field audits.
  6. Conducts driver and delivery evaluations to assure that drivers are following Standard Operating Trucking Procedures.
  7. Regular schedule may include weekends, holidays and on call 24/7 for emergencies.
  8. Serves as Interim Dispatch Services Coordinator in their absence
  9. Performs other duties as assigned or required.
  10. Maintain neat and relevant files, records and work area.
  11. Communicate frequently and effectively with management as appropriate.




Business Understanding:  Demonstrates understanding of business and how actions contribute to company performance.

OrganizingCan orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Priority SettingSpends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Customer Focus:  Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers and gains their trust and respect.

Peer RelationshipsCan quickly find common ground and solve problems for the good of all; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.


Nearest Major Market: Honolulu
Nearest Secondary Market: Hawaii

Job Segment: Dispatcher, Transportation, Supply, Operations